Josh Shiau
Josh Shiau
User Researcher + Designer

User Researcher + Designer

Hi, I'm Josh! Empathy and data are my tools of choice to create meaningful social impact. I’m a Product Designer leading the Patient Experience at HealthTap.

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Understand

Understand your users, synthesize into actionable insights, and spread empathy across the team.

Iterate

Quantity produces quality. Quickly produce a rich set of ideas, diverge on diverse possibilities, test with users, than scope based on impact, feasibility, and cost. 


 

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Refine

Build a robust plan for continuously learning and delivering. Rinse and repeat.